Gaining public support for a complex project through stakeholder engagement
Flinders Port Holdings is South Australia’s leading port operator.
In 2018 they embarked on a plan to widen the shipping channel at Outer Harbor, Port Adelaide. This was to allow larger ships, which are increasingly used by international shipping companies, to safely and efficiently access the Outer Harbor port.
Flinders Port Holdings engaged communikate to manage all stakeholder and community engagement, ensuring that relevant businesses, the media, political representatives, residents, environmental groups and community were all kept up to date with the project and were comfortable with the environmental management measures put in place.
We worked closely with the project team at Flinders Port Holdings to develop and implement a comprehensive stakeholder engagement program, including:
Regular engagement with the community and proactively providing project updates meant concerns were addressed early and there was no backlash to the channel widening.
The phone hotline, email account, updates and information sessions gave the community an opportunity to get involved and stay informed, and this was very well received.
The approach to engaging the wider community in such a significant infrastructure project received praise from a variety of stakeholders, including the Mayor of the City of Port Adelaide Enfield.
The visual impact of the creative was exactly what the Local Government Association was looking for to engage audiences and drive an increase in nominations from traditionally underrepresented groups on council.
As a result of the advertising we saw a particularly strong increase in candidates identifying as Aboriginal or Torres Strait Islander and many more candidates from culturally diverse backgrounds.
The South Australian Museum worked with communikate on a SA Tourism Award submission. The submission is a huge task with many moving parts and communikate helped bring it all together seamlessly. Always a pleasure working with CK!
We have really enjoyed partnering with communikate on some key projects and appreciate their responsiveness and the quality of service they provide. communikate’s ability to be agile and quickly act on changes to strategy has been impressive and has resulted in us being confident in the fact that they keep the best interests of our campaign front of mind. The level of detail they provide in their reports has ensured we’re able to learn from our hits and misses and adapt our future strategies accordingly.
Bec, Henry and the team understood our brand from the get go and it showed from concept to delivery. During an intensely busy time for our team, they worked seamlessly with us to develop and manage an integrated campaign... The results were outstanding and put the hotel in an excellent position to launch into a competitive market, with strong occupancy experienced. We really value our partnership.
communikate were initially engaged to assist in rebranding and marketing. I was most impressed with the way they listened, interpreted our ideas and turned them into something the whole community took pride in…. Their strategy helped us to achieve strong enrolment numbers… I would highly recommend them if you are looking for a professional, innovative, talented and highly relational marketing (and more) agency.
We have been hugely impressed with the way communikate et al have immersed themselves in learning our brand and respecting our approach. It felt like they just ‘got us’ from the start! It has been such a pleasure working with their professional, smart and dynamic team.
We love the Daily Moves branding that communikate et al created. It is friendly, flexible for different applications, and our marketing collateral stands out from the rest. We have received a lot of compliments from participants and stakeholders who love it just as much as we do.
communikate et al were an integral part of the King William Road upgrade team from the initial community consultation right through to completion. The brand they created fit the project perfectly. They took the time to understand the complexities and always delivered with strategic oversight, ensuring things were done with purpose and meaning. Having them on board was invaluable.
communikate et al has been our trusted partner for strategic communications and advice over a number of years. The team is always responsive and reliable, and the quality of work is first rate.
communikate bring a valuable offering to project delivery mainly due to their industry experience in navigating through complex situations by providing balanced points of views with focused outcomes.
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Telephone +61 8 8331 1444hello@communikate.net.au
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