Gaining public support for a complex project through stakeholder engagement
Flinders Port Holdings is South Australia’s leading port operator.
In 2018 they embarked on a plan to widen the shipping channel at Outer Harbor, Port Adelaide. This was to allow larger ships, which are increasingly used by international shipping companies, to safely and efficiently access the Outer Harbor port.
Flinders Port Holdings engaged communikate to manage all stakeholder and community engagement, ensuring that relevant businesses, the media, political representatives, residents, environmental groups and community were all kept up to date with the project and were comfortable with the environmental management measures put in place.
We worked closely with the project team at Flinders Port Holdings to develop and implement a comprehensive stakeholder engagement program, including:
Regular engagement with the community and proactively providing project updates meant concerns were addressed early and there was no backlash to the channel widening.
The phone hotline, email account, updates and information sessions gave the community an opportunity to get involved and stay informed, and this was very well received.
The approach to engaging the wider community in such a significant infrastructure project received praise from a variety of stakeholders, including the Mayor of the City of Port Adelaide Enfield.
Bec, Henry and the team understood our brand from the get go and it showed from concept to delivery. During an intensely busy time for our team, they worked seamlessly with us to develop and manage an integrated campaign... The results were outstanding and put the hotel in an excellent position to launch into a competitive market, with strong occupancy experienced. We really value our partnership.
We've worked with the communikate et al team for 18 months and they've played a pivotal role launching the Mineral Swim brand. They have successfully driven our influencer programme, managed our social media programme and generated leads resulting in sales. They are dynamic and professional, and it’s been a pleasure working with them and seeing our brand flourish.
We love the Daily Moves branding that communikate et al created. It is friendly, flexible for different applications, and our marketing collateral stands out from the rest. We have received a lot of compliments from participants and stakeholders who love it just as much as we do.
communikate et al has become an important and trusted partner... They share our passion. We greatly value their flexibility, their responsiveness, their turnaround times, their honest appraisal of projects and their collegiality. Most of all we love the fact that they have supported our focus on achieving outcomes for older people.
We have been hugely impressed with the way communikate et al have immersed themselves in learning our brand and respecting our approach. It felt like they just ‘got us’ from the start! It has been such a pleasure working with their professional, smart and dynamic team.
communikate were initially engaged to assist in rebranding and marketing. I was most impressed with the way they listened, interpreted our ideas and turned them into something the whole community took pride in…. Their strategy helped us to achieve strong enrolment numbers… I would highly recommend them if you are looking for a professional, innovative, talented and highly relational marketing (and more) agency.
Working with the talented team at communikate we have the very best communication, marketing, design and digital expertise and resources at hand. Our brand is now integrated and seamless across everything we do.
Following the successful development of our new website, communikate et al has maintained a proactive approach to the refinement and improvements of content and key messages in collaboration with our team. They embraced and supported us in all communication relating to the impact of COVID-19. They’re a friendly and responsive team with all requests being eagerly supported.
It has been excellent working with communikate. They have been very professional throughout our project and their creativity has delivered a unique product that captured our needs in an exciting and unexpected way. I look forward to working with them more in the future.
communikate et al were an integral part of the King William Road upgrade team from the initial community consultation right through to completion. The brand they created fit the project perfectly. They took the time to understand the complexities and always delivered with strategic oversight, ensuring things were done with purpose and meaning. Having them on board was invaluable.
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Telephone +61 8 8331 1444hello@communikate.net.au
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