Using stakeholder engagement to reimagine a positive workspace
The Attorney-General’s Department (AGD) strives to protect the lives of South Australians by continuously developing and providing an effective and equal justice system.
In order to continue to provide this high-quality service, the AGD needed to relocate from 45 Pirie Street to the new GPO Tower, where they would occupy nine floors.
Drivers for the relocation included:
communikate et al was appointed to manage stakeholder engagement and communications, to ensure the new workspace design reflected the client’s needs.
We worked alongside GHD Architects and Dr John Holm of SocioDesign to develop a comprehensive stakeholder engagement program that balanced internal stakeholder needs, business imperatives and physical design.
With eight business divisions, each with various groups and teams that have varying functions, it was important the engagement process gave everyone an opportunity to discuss their functional needs and also any concerns. This ensured a workspace would be designed to, where possible, accommodate these factors, which ranged from collaboration, privacy and security and access.
Our stakeholder engagement program, included:
communikate et al was responsible for developing the overall strategy, designing and facilitating the workshops and surveys, analysis and reporting and graphic design of the project brand and all elements.
The integrated stakeholder engagement program enabled stakeholders to openly provide feedback and engage in the relocation process. The strong level of engagement from staff meant AGD’s approach resonated and gave everyone an equal voice in their future workplace.
From this we were able to develop a vision and set of guiding principles that took into account staff needs, cultural requirements and physical design, to ensure we created a new workspace that set AGD up to achieve the best possible outcomes, in terms of productivity, culture employee satisfaction and engagement.
communikate et al’s design work is visually impactful, and they partnered with us to help bring our vision to life. Our tagline ‘flourish’, is an excellent reflection of our core values, beautiful botanic campus and our genuine aspirations for every young person in our care.
communikate’e professionalism, relatability and ability to give life to our vision is commendable.
The visual impact of the creative was exactly what the Local Government Association was looking for to engage audiences and drive an increase in nominations from traditionally underrepresented groups on council.
As a result of the advertising we saw a particularly strong increase in candidates identifying as Aboriginal or Torres Strait Islander and many more candidates from culturally diverse backgrounds.
The South Australian Museum worked with communikate on a SA Tourism Award submission. The submission is a huge task with many moving parts and communikate helped bring it all together seamlessly. Always a pleasure working with CK!
I have worked with communikate et al for many years in a number of roles. They form an integral part of our team at Walara, having taken the time to understand our community and the two businesses that merged to develop a brand name and identity that reflects our shared values and vision for future growth in the lower mid-north region. communikate has created an extensive range of content and communication assets to establish us as a leading provider of aged care services in the region. We’ve received nothing short of positive feedback from our residents, their families and our staff.
The communikate team really took the time to understand our business. They very quickly came up to speed on our products and the nuances of our very technical and specialised industry. They’ve written accurate and engaging content to be used in industry publications, our electronic newsletter, and on LinkedIn, which has performed really well.
We have really enjoyed partnering with communikate on some key projects and appreciate their responsiveness and the quality of service they provide. communikate’s ability to be agile and quickly act on changes to strategy has been impressive and has resulted in us being confident in the fact that they keep the best interests of our campaign front of mind. The level of detail they provide in their reports has ensured we’re able to learn from our hits and misses and adapt our future strategies accordingly.
Bec, Henry and the team understood our brand from the get go and it showed from concept to delivery. During an intensely busy time for our team, they worked seamlessly with us to develop and manage an integrated campaign... The results were outstanding and put the hotel in an excellent position to launch into a competitive market, with strong occupancy experienced. We really value our partnership.
We have been hugely impressed with the way communikate et al have immersed themselves in learning our brand and respecting our approach. It felt like they just ‘got us’ from the start! It has been such a pleasure working with their professional, smart and dynamic team.
We love the Daily Moves branding that communikate et al created. It is friendly, flexible for different applications, and our marketing collateral stands out from the rest. We have received a lot of compliments from participants and stakeholders who love it just as much as we do.
communikate et al were an integral part of the King William Road upgrade team from the initial community consultation right through to completion. The brand they created fit the project perfectly. They took the time to understand the complexities and always delivered with strategic oversight, ensuring things were done with purpose and meaning. Having them on board was invaluable.
Head Office
Upstairs 200 The Parade,
Norwood SA 5067
Get in touch
Telephone +61 8 8331 1444hello@communikate.net.au
We recognise and pay our respect to the traditional custodians of the land we live and work on and acknowledge their rich heritage from which we can all learn.